Our Accreditation
Committed to excellence through ISO 9001 certification and continuous improvement
Quality Policy
We are committed to providing efficient, reliable, and customer-centric services to all our clients. We strive to deliver services that consistently exceed customer requirements, building strong and lasting partnerships.
Our policy is to continuously improve our operations, comply with industry standards, and prioritize safety and environmental sustainability while ensuring compliance with international & local shipping standards, laws, regulations, and ISO 9001 requirements.
We establish clear quality objectives and performance indicators to monitor our progress. By analyzing data and key performance metrics, we make informed decisions and drive service excellence through embracing the culture of continuous improvement in our processes, services, and systems.
Through our dedicated team and innovative approach, we aim to be a trusted partner in facilitating seamless port operations and contributing to the growth and success of our clients and stakeholders.
ISO 9001:2015 Certification
Our commitment to quality management is validated through ISO 9001 certification issued by Scandinavian Business Certification AB
Our Quality Management System certification ensures consistent service delivery and continuous improvement across all our operations.
Issued by: Scandinavian Business Certification AB
Certification Number: LKPV 00223630
Valid Until: 04/09/2026
Benefits of Our ISO 9001 Certification
Consistent Quality
Standardized processes ensure reliable service delivery every time with measurable quality metrics
Risk Management
Proactive approach to identifying and addressing potential issues before they affect operations
Customer Focus
Structured processes to understand and meet your requirements with documented feedback systems
Quality Objectives
Our commitment to quality is reflected in our comprehensive objectives and performance indicators
Service Excellence
Consistently exceed customer requirements and expectations
Customer Focus
Build strong and lasting partnerships with our clients
Safety First
Prioritize safety and environmental sustainability
Continuous Improvement
Embrace culture of continuous improvement in all processes
Industry Standards
Comply with international and local shipping regulations
Environmental Responsibility
Committed to environmental protection and sustainability
Our Commitment
We are dedicated to maintaining the highest standards of service quality, safety, and environmental responsibility. Through regular assessments and feedback, we identify areas for enhancement to improve our efficiency and effectiveness, ensuring we remain your trusted maritime partner.